DCS configure, maintain and install the forms and reports services through Application Server. We also provide on site support. Apart from that, we also send our team to other clients who aren’t availing the service of daily visiting.
In most cases, there is no reason to have a full time staff to handle the database and if the database and instances are being properly maintained, companies should only need help when there are errors.
Many times, It can be much more cost effective to have someone who can provide a remote support based on a monthly rate. If we suppose that the database requires 10 hours of maintenance per week. The total monthly requirement is only 40 hours whereas a full time support staff will be on the clock for 160 hours. Companies can immediately cut costs by using remote support.